Sujata Das brings with her a strong belief that:“We are the architect of our destiny”. No one can take our passionate future from us except for us.She believes that the concept of “thinking big” is all about enjoying the work. A correct and positive attitude in whatever we do will make things easier, and even enjoyable.
A Post Graduate in Chemistry and MBA in Marketing and Advertising, Sujata has got a varied experience which extends over a decade. During her professional journey, she played various important roles in Banking Operations, Client Servicing, Corporate Training and Academics.
Sujata commenced her professional career in July 2000 with “The Institute of Chartered Financial Analysts of India (ICFAI), as Management Trainee. She Joined IBM, Daksh in the year 2001 where she was a part of the Operations Department and also associated with the Training and Development of the new hired specialists.
She has a great inclination towards Academics and Training. She served management Institutes like International Business School of Management and Punjab Technical University as Faculty Member in Marketing Management, Advertising and Organizational Behavior.
During her tenure in the Client Servicing Organization, “India Assistance” as a Soft Skill Trainer and Customer Relationship Manager, her roles and responsibilities included monitoring and resolution of complaints, analyzing the training needs& accordingly fine-tuning the training modules, imparting training and measuring the training effectiveness.
Sujata played many important roles while working with the “The Dhanalakshmi Bank Ltd”. She effectively led a team of qualified banking personnel towards banking operations, data management and prospect business management, and ensuring prompt resolution of customer issues or inquiries. She successfully contributed in the bank’s Business Development by conceptualizing and implementing various sales strategies to increase market penetration.
CONTRIBUTIONS AS AN ACADEMICIAN AND IN TRAINING
She always begins by conducting a comprehensive need analysis to determine her participant’s skills and knowledge requirements. She encourages her learners to participate and share their knowledge and insights in the instructional process. She has the ability to make the sessions more enjoyable by using lots of metaphors explaining the materials.
BUILDING A STRONG CONNECTION WITH PEOPLE
Sujata understands the value of connecting with people and has a distinctive style which helps her building a rapport with people. Her style of connection includes:
(1) Humor: She enjoys her subject and audience
(2) Authenticity: She believes what she teaches.
(3) Confidence: She feels good about herself and others
(4) Hope: She loves to uplift people and encourage them.
(5) Simplicity: She makesher lessons easily understandable.
AS A CONTENT DEVELOPER
Being a part of the Think Inc. Content Development Team, Sujata has delivered many informative, educative and interesting contents on various topics like Conflict Management, Decision Making and Problem Solving, Communication and Presentation, Professional and Business Etiquettes, Professional Selling and Marketing. She has made valuable contributions in various training programs for corporate houses like CII, Vedanta and NALCO.
Through her contents and training modules her goal is to strike the right chord with the audience and portray their real life situations. Her content reflects a unique combination of 3Cs-concept, creativity and connection. She works very hard to make the content as enjoyable as possible so that there is maximum level of involvement from the audience. She had the privilege to travel to many parts of the country which gave her the opportunity to be exposed to various cultures and sub-cultures of Indian sub-continent.
Sujata is making an important contribution towards the “Support Staff Development Program” named “PRAYAS” which is run within Thinkinc. Through “PRAYAS”, she is trying to make a positive difference in the lives of the support staff by providing training assistance in various skills including telephone handling, customer service, and language skills. She is working towards increasing their level of motivation by personally interacting with them and developing enthusiasm in learning.
She has got a proven track record of constantly delivering outstanding team performance in all the organizations she served. Owing to excellent performance she received Star Performance Awards many a times in her previous endeavors.
HER CONCEPT OF LEARNING
Sujata feels that learning is not a mere acquisition of knowledge and skills by instruction or study. Learning occurs when people take newfound information and incorporate it into their life. A learned person is someone who perceives accurately, thinks clearly, and acts effectively on self-selected goals.
HER PRINCIPLES OF LIFE
Sujata lives by the 3D principle which stands for Dedication, Desire and Discipline. She says, “Dedication helps me to be committed to my purpose, Desire helps me to listen and learn and Discipline helps me in managing my inner self.”
HER MESSAGE FOR THE LEARNERS
Learning is a passion and if you develop this passion, you will never cease to grow in life. You won’t be afraid of storm if you learn to sail your ship.
MBA in Marketing Management and Advertising Management from the Department of Business Administration, Sambalpur University in 1999.
M.Sc. in Chemistry from the Department of Chemistry, Sambalpur University in 1997
LANGUAGES KNOWN: English, Hindi, Oriya and Bengali
LESSONS FROM LIFE
The tough times of her life have taught her that the difficulties, obstacles and problems we face only make us stronger, wiser and courageous. She has developed the ability to blend career with the family. During her journey of life, she realized that making a connection with people is the most challenging task in today’s corporate world. Being married to a service professional in one of the biggest business conglomerates, Sujata is exposed to many global perspectives of training on an international platform.
Sujata Das was born and brought up in Sambalpur, Orissa situated in the eastern part of India. She always had the desire to do more in life and a passion to talk and listen to people and share their views. Besides being very chirpy and friendly, Sujata has a strong sense of humor. She has an inclination towards art and music and has earned many accolades in singing.
HOBBIES AND INTEREST
Listening to music, Singing, Reading, Travelling andCooking
- Father is a retired Central Govt. servant.
- Mother is a wonderful Homemaker.
- Husband is an Engineer by profession, currently heading the Service business in one of the top Multinational Companies of the world.
- Brother is a Software Engineer, currently working with one of the top IT Companies of the world.
CONNECT WITH ME:
Email id – firstname.lastname@example.org